Selling Policy

Welcome to Flowotis, your trusted destination for premium feng shui décor. Our goal is to provide an exceptional shopping experience while ensuring transparency and clarity in our sales policies. Below, you’ll find everything you need to know about purchasing with confidence from Flowotis.

1. Order Placement

At Flowotis, placing an order is simple and secure. Browse our curated collection of feng shui items, add your chosen products to the cart, and proceed to checkout. Upon successful payment, you will receive a confirmation email with your order details.

If you face any issues during checkout, feel free to contact us via email at contact@flowotis.com or call us at (609) 294-2141 for prompt assistance.

2. Payment Options

We accept a variety of payment methods to ensure your convenience and security. Choose from major credit cards, PayPal, and other trusted payment platforms at checkout. All transactions are encrypted, safeguarding your personal and financial information.

For any concerns about payment security, reach out to our support team at contact@flowotis.com.

3. Shipping Policy

We are committed to delivering your products quickly and safely.

  • Processing Time: Orders are processed within 1-2 business days after confirmation.
  • Shipping Time: Delivery typically takes 5-7 business days for domestic orders within the U.S. International delivery times may vary.
  • Shipping Fees: Shipping charges depend on the order’s weight and destination. The exact cost will be calculated at checkout.

Please note that delays may occur due to unforeseen circumstances such as weather or customs clearance.

4. Return and Refund Policy

At Flowotis, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer a flexible return and refund policy:

  • Eligibility: Items must be returned within 30 days of receipt in their original condition and packaging.
  • Refund Process: Once we receive your returned item, we will inspect it and issue a refund to your original payment method within 7 business days.
  • Non-Returnable Items: Customized or personalized products are non-returnable unless defective or damaged.

To initiate a return, contact our team at contact@flowotis.com or call (609) 294-2141 for guidance.

5. Customer Support

Our dedicated customer support team is here to assist you with any inquiries or concerns. Whether you need help selecting the perfect feng shui décor or resolving an issue with your order, we’re just a call or email away.

6. Terms of Sale

By purchasing from Flowotis, you agree to our terms and conditions. Prices are subject to change without notice. Promotions, discounts, and offers cannot be combined unless specified. Flowotis reserves the right to refuse service or cancel orders if fraudulent activity is detected.

7. Why Choose Flowotis?

  • Authenticity Guaranteed: All our products are carefully selected to embody the principles of feng shui.
  • Secure Shopping: Enjoy a seamless and safe shopping experience.
  • Excellent Customer Service: We are here to ensure your satisfaction at every step.

We appreciate your trust in Flowotis and look forward to enhancing the energy of your space with our exclusive feng shui décor. Should you have any questions or require further clarification, don’t hesitate to reach out.

Thank you for choosing Flowotis – where harmony meets style.